Creative Director and UX Strategist
Builds brands, websites and publications for sport, outdoor, health and wellness, hospitality and luxury real estate clients. Hands-on from strategy and research through design systems to launch.
Park City, Utah
What I bring
Brand and visual designBrand systems, identity, art direction, editorial design, presentations
Product and UXInformation architecture, user flows, wireframes, UI, design systems, prototyping, accessibility
Web and ecommerceWebsites and Shopify, content structure, search and AI visibility (SEO and AEO), analytics
Production and project managementIntake to delivery, timelines, vendors, print estimates and production
AI in the workflowAI-assisted research, design and prototyping; a design system shared as a Claude skill
Marketing and contentEmail marketing, organic social content, digital ad design, copywriting and editing
Experience
Principal, Creative Director and UX Strategist
2009 to presentOnly Eye Design, Park City, Utah
- U.S. Soccer, Integrated Performance Support: designed the identity, model and design system (packaged as a Claude skill) that unite six domains as one performance group: Performance Science, Performance Medicine, Performance Nutrition, Performance Innovation, Data Analytics and Performance Mindset (coming soon). Planned the site map and wireframes for its ten-page hub on ussoccer.com with IPS leadership, the domain leads and U.S. Soccer’s web team. IPS case study
- Far West Development Initiative, The Young Skier’s Guide: 12 co-branded editions of a ski racing guide for ten clubs, academies and federations, including the Czech Ski Association, with every deadline met. Project manager, designer and copy editor; also linked each technique in the printed guides to its video through QR codes. Young Skier’s Guide case study
- Linsly Donnelly: brand, a customized Showit website, and Flodesk email setup and design for a coach and speaker, launched on budget. Linsly Donnelly case study
- SONDORS: designed and produced the IPO presentation deck for the electric bike and motorcycle maker, working directly with its leadership team.
- Log Haven and Longoria Wines: wine labels for their collaboration over several vintages. Hired and directed an illustrator, placed new artwork and text, built front and back production files, and managed print runs and shipping. Log Haven case study
- Selected projects: the Tesla x CMG partnership pitch deck for Comfort Motion Global; presentation decks and YouTube and social graphics for Netflix co-founder Marc Randolph; a branded presentation system for Canyon Ranch speakers, with a wide range of layouts, optional imagery and an in-depth usage guide; a lookbook for Helzberg Diamonds; design and production on Tommy Bahama dinnerware packaging; and web articles for Ski Racing Media, adapted from the Young Skier’s Guide’s nine key concepts.
Other notable clients include Red Bull, Sundance Institute, Icebug and Stein Eriksen Lodge.
Creative and Marketing Consultant
2024 to presentPROSPER, Park City, Utah (contract, remote)
Designed a 50-page resilience and performance guide, sub-brand marks and collateral for the women’s health and performance organization, and sourced and directed the agency behind its website and podcast art.
Brand and Creative Partner, U.S. Marketing
2019 to presentLOWA, Park City, Utah (contract, remote)
- Homepage refresh (2026): checkouts from sessions that began on the homepage rose 44% in the first five weeks after launch, on about 10% fewer visits. Ran the 38-question stakeholder kickoff, researched competitors and shopping paths, and built the developer-ready Figma file for desktop and mobile. Homepage case study
- Ecommerce: homepage updates, product page redesigns with LOWA’s developer, and seasonal product launches (imagery, copy, product data), through the move to Shopify Plus.
- Print: 30+ seasonal workbooks, catalogs and brochures for five product lines, adapted from LOWA’s European designs for the U.S. market. Seasonal sales collateral case study
- Brand and campaigns: art direction, U.S. adaptations of LOWA’s European campaigns, trade show graphics, and templates and training for in-house hires.
- Audits and AI: UX, SEO and AI-search audits with prioritized plans, and AI-generated 360° product rotation tests.
Marketing Coordinator
2022 to 2025The Agency RE, Park City, Utah (contract, hybrid)
Liaison between The Agency’s Los Angeles headquarters and its Park City agents; managed website updates and produced marketing materials for agents and the Park City office.
Creative Director and Lead Designer
2009 to 2016Radian Technical Marketing, Park City, Utah (contract, remote)
Oversaw design for clients from oil, gas and water engineering to technical climbing equipment and retail.
Marketing Director
2007 to 2009Silver Queen Hotel and Sterling Real Estate, Park City, Utah
Directed marketing for a boutique hotel and a luxury real estate brokerage under common ownership.
Senior Art Director and Graphic Designer
1998 to 2007Dering, Elliott & Associates, Park City, Utah
Advertising and marketing kits for luxury real estate, resorts and private residence clubs (Destination Club Partners).
Production Artist and Designer
1991 to 1998U.S. Ski & Snowboard, Park City, Utah
Designed and produced journals, magazines, newsletters and training manuals, including copywriting.
Recommendation
“Sue is a true pleasure to work with and brings a thoughtful, collaborative approach to every project. She is deeply committed to creating the best possible user experience, taking the time to ask insightful questions that uncover the real needs behind every challenge. Her curiosity, strategic thinking, and design expertise consistently lead to better products and stronger outcomes.”
Tools
Design: InDesign, Photoshop, Illustrator, Figma, Canva
AI: Claude, Claude Design, Claude Code, ChatGPT, Gemini
AI image and video: Firefly, Midjourney, Higgsfield, Magnific, DomoAI, Kling 3, Seedance 2
Web and ecommerce: Shopify Plus, Showit, Squarespace, WordPress, Webflow, GitHub
Search and analytics: Semrush, Google Analytics, Search Console
Email: Klaviyo, Flodesk, Mailchimp
Workplace: Asana, Slack, Salesforce, SharePoint, Microsoft 365, Google Workspace
Education
B.S. in Mathematics, coursework in marketing. St. Lawrence University, Canton, New York
Media Design Technology. Salt Lake Community College
Web Design and SEO Certificate. University of Utah
Foreign Studies, Arts and Culture. American Institute, Vienna, Austria
Continuing education. Interaction Design Foundation, Maven, UX Mentoring and Training, User Experience Inner Circle
Beyond design
Coach and guide, U.S. Paralympic Nordic Ski Team
Two-time U.S. Olympic Nordic Ski Team Trials finalist
Sponsored athlete and brand ambassador for Team Bonne Bell and the Fischer/Salomon marathon team
Design recognized by Virtuoso as a best-practice example among partner hotels