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Sue Randallsue@onlyeyedesign.comAvailable for work
Selected work  /  LOWA

U.S. Ecommerce
Homepage Refresh

A focused U.S. ecommerce refresh ahead of a broader rebrand, supported by competitive research, UX recommendations and Figma preparation for development.

ClientLOWA
My roleEcommerce UX · Research · Figma
Year2026
ToolsShopify Plus · Figma · Figma MCP · Claude · Semrush · Firefly
ResultCheckouts from homepage sessions up 44% in the first five weeks after launch
Live LOWA U.S. desktop homepage showing the Adventure Unfolds With You hero and shopping categories
Live LOWA mobile homepage showing the hero, white hiking buttons and activity tiles
LOWA’s refreshed U.S. homepage launched September 2026. Desktop and mobile views captured in October.
01 / Context

The challenge

LOWA needed to improve its U.S. Shopify Plus homepage without investing in a complete redesign ahead of a larger brand overhaul. The project had a firm September deadline and a limited budget.

The existing homepage relied on lifestyle imagery and promotional tiles linking to individual boots. The opportunity was to create clearer ways into the assortment, particularly for visitors unfamiliar with the brand, while strengthening the page’s search foundations.

02 / Contribution

Research into a
build-ready file.

LOWA’s team developed the visual concept. I contributed competitive research, shopping-path recommendations, and a search and AI-visibility audit, then translated the team’s HTML mockup into desktop and mobile Figma files for the developers.

01 / RESEARCH

Define shopping paths

Through kickoff questions and a review of about twelve competitor homepages, I recommended shopping by activity, fit needs, new arrivals and product collections.

02 / SEARCH AND AI

Improve findability

My audit found that AI answers already ranked LOWA first for durability and ankle support. I recommended clearer headings, metadata and structured data so search engines and AI tools could find that strength on LOWA’s own site.

03 / FIGMA

Make it buildable

Using Claude and the Figma MCP, I prepared desktop and mobile layouts and reviewed typography, responsive behavior, product imagery, links and Shopify-driven content. I also flagged mismatches between visuals and shopping labels, including backpacking imagery paired with hiking calls to action. LOWA’s team discussed the feedback with me and revised imagery and other details.

From Figma to implementation

Selected desktop layout and mobile decisions

Desktop Figma board · proposed layout
LOWA desktop Figma board prepared from the team's proposed homepage concept; visible hero, activity, new arrivals and merchandising sections

Desktop layout prepared from LOWA’s supplied concept. On desktop, the live hero rotates through several photos; phones show one.

Three decisions for the build
Figma mobile hero with solid white hiking calls to action
01 / CONTRAST

Solid white CTAs

Recommended buttons that remain readable across changing hero photography.

Figma mobile product carousel showing part of the next card as a swipe cue
02 / MOBILE

Swipeable product rows

Explored stacked and swipeable layouts. LOWA chose swipe rows for new arrivals and collections.

Mobile Shoe Finder area in Figma with a Find My Fit button
03 / CLARITY

Labels with a purpose

SHOE FINDER and FIND MY FIT tell shoppers what to expect.

Figma layouts prepared from LOWA’s supplied mockup for the developers. The live Shopify Plus page uses white product backgrounds, as my handoff notes recommended; the Figma boards predate that change. Figma product details were placeholders.
The shift

Four ways into the assortment, where there was one.

  • Shop by activity
  • Shop by need
  • New arrivals
  • Collections
The live Shop by Activity row: hiking, backpacking, trail running, hunting, mountaineering and professional
Shop by Activity sits directly under the hero on the live page.
03 / Ecommerce UX

From promotions
to product discovery.

The earlier page led from large lifestyle and product tiles to individual products. The refreshed structure offered multiple entry points: activity, waterproof or wide-fit needs, new arrivals and product collections. Visitors could browse relevant options before deciding on a specific boot.

BEFORE / AFTER

From individual product promotions to broader shopping paths.

01 / EARLIER HOMEPAGELifestyle-led promotions
Earlier LOWA homepage with a trail-running lifestyle hero and individual product calls to action
EXISTING PRODUCT TILEOriginal trail-running promotional tile showing a mint-green and charcoal running shoe with an individual-product shop link

Large campaign imagery promoted specific footwear models and colorways.

02 / REFRESHED HOMEPAGEShop by activity
Refreshed LOWA homepage with Adventure Unfolds With You hero and six activity categories immediately below

Activity categories move directly below the hero, with more paths through the assortment farther down the page.

Earlier and refreshed homepage views. The composition highlights the shift from individual product promotions to broader shopping paths.
Shopping paths, before and after
Before
Promotional tile
One product page, in one colorway
After
Homepage
Shop by activity
Shop by need
New arrivals
Collections
A filtered list, or every variation of one boot
Product page
Before, each tile linked to one boot in one colorway, with the other colors only as small swatches. After, activity and need lead to filtered lists, and each collection shows every variation side by side.

My handoff addressed the details that affect how a design behaves once it reaches Shopify: available font weights, product images served on white, clearer CTA labels, and which sections pull products from the store. On desktop, the hero crossfades between photos, without the flash of background in the supplied code; phones get one still image.

I also recommended accessible heading structure, keyboard focus states, carousel behavior and badge contrast improvements. And I started a small brand system in Figma with Claude and the Figma MCP, drawn from what LOWA’s German and U.S. sites already used, ahead of the upcoming brand change.

04 / Outcome

A timely launch.
Clearer shopping paths.

The page launched within budget for September. In the first five weeks, checkouts from sessions that began on the homepage increased 44% while homepage visits were about 10% lower. Desktop clicks per homepage view increased approximately 28%. On phones, “Shop Men’s Hiking,” one of the solid white hero buttons from my file, became the second most-tapped element.

The release also included an H1, a page description and headings for each section. The work reinforced the importance of designing for the actual storefront, from loaded fonts and product photography to responsive behavior and live merchandising data.

Five-week observed results from LOWA’s analysis; not an attribution of store-wide sales or a causal claim about the refresh alone.

Also for LOWA: At LOWA’s request, I tested AI image-to-video tools (Higgsfield, Kling, Seedance, Magnific and DomoAI) for 360° product rotations, as a lower-cost alternative to a studio shoot for product pages and social. The U.S. team reviewed them closely against the real boot and sent a couple to headquarters in Germany for review.